INTEGRATE TO EVERYONE
Synapse is designed to be integrated to customer systems in a number of ways. EDI, flat file exchanges, and a robust API allow your customers to send data to and receive data from Synapse with ease.
SECURELY HOSTED
Zethcon offers Synapse as a hosted solution on a cloud infrastructure fully managed by Zethcon experts. Robust business continuity, on-call DBA support, and access from anywhere are all built in.
DRIVE PROFITABILITY & GROWTH
Synapse includes industry leading billing and cost reporting functionality standard. A highly automated and configurable set of billing features allow for each account and operation to maximize its profitability.
POWER UP OPERATIONS
Capable of operating dozens of facilities, managing hundreds of users, and processing thousands of orders all on a single unified instance of the software, Synapse is your choice for robust management of growing 3PL operations.
PEOPLE SAY THEY’VE BEEN THERE AND DONE THAT. WE ACTUALLY HAVE.
Zethcon’s support and implementation personnel are not only top flight systems resources, they’re in their element in the warehouse too. Every person providing support at Zethcon has years of experience working in warehouses. Every implementation resource is a seasoned operations veteran. Synapse is developed by a group of developers with many decades of combined experience in developing software only for warehousing. It’s our specialty and it’s all we do. Oh, and we don’t outsource anything. Every person you will deal with is a Zethcon employee based in the United States.
Every Zethcon customer gets a “Customer Advocate”, an individual at Zethcon who is uniquely positioned to ensure that your needs are being met and your voice is being heard. The Customer Advocate is a single person that you can contact for assistance with onboarding a new operation, clarifying best practice with a piece of system functionality, or reviewing your implementation to ensure optimal usage of Synapse. It’s a personal touch that means you’ll never feel like you’re dealing with a faceless person in a call center when you need to talk.
Unlike so many 3PL WMS providers, Zethcon isn’t owned by a capital firm grooming the company to be sold. We’re owned by our employees. That means that working at Zethcon is more than a job for us. It’s part of who we are. And it means that when you’re talking to a Zethcon employee, you’re likely talking to a company owner.
Need more information? Check out our professional services or read about what makes us different.
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