Optus account information is kept safe and secure unless a customer loses their details on their own. There are two mediums to recover your Optus password that is described and listed down below as follows:
Using the Optus Application:
• Start the My Optus app on your device.
• Select the menu from the top left corner.
• Click the option Forgot password from the list of options.
• Complete the provided form to reset your password.
• The customer will receive an email to reset their password.
• Use the link to recover your password.
• Finally, enter your recovered password and email to login.
Using the Optus Webpage:
• Visit the official webpage for Optus on your system.
• Go to the login page on your screen.
• Click the option Forgot password from the list of options.
• Complete the provided form to reset your password.
• The customer will receive an email to reset their password.
• Use the link to recover your password.
• Finally, enter your recovered password and email to login.
• Check your spam folder if the confirmation email is not shown in your inbox.
In case the customer is not able to recover their account using the above methods, they can contact our Optus customer support for any help.