Why do we need a factory reset to our WIFI router or the range extender? There can be many reasons that you need a reset to your router or the range extender. When you forget the username of your Rockspace range extender. You might have forgotten the admin password and WIFI password. Your Rockspace local wireless range extender might not be functioning appropriately. If you have updated the firmware, a reset is required. For reset, turn the extender on and press the reset button on it for at least a few seconds.