The IT Department - Melbourne




About

We are The IT Department, a dedicated group of talented IT professionals who share an exhaustive understanding of the unique needs of the small business, disability, aged care and community sectors.


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Today, our portfolio of clients spans a wide range of non-profit and for-profit small to medium enterprises whose goal for IT is to free themselves from the burden of IT management and focus on their core organisational purpose. Our team remains united in our mission to apply a deeply human and empathetic approach to all that we do. Through the championing of core values connecting Service, Competence, Integrity and Relationships, we deliver highly focused IT services designed to solve our client’s individual business challenges and improve the way our clients’ businesses run on a daily basis.

INTELLIGENT IT SUPPORT FOR SMART BUSINESSES

Independent advice, consulting and IT support for small to medium businesses wanting reliable and right-fit technology solutions with a specialisation in supporting disability, community and aged care providers.

IT SUPPORT & CONSULTING SERVICES IN MELBOURNE

We envision and build the most aligned and ideal technology solutions for your business. Responsive, honest and highly supportive, our dedicated account managers sift through the industry noise to identify and deliver efficient IT solutions that deliver real, sustained value.

 

DEEP INDUSTRY KNOWLEDGE

It’s important to have experts you can rely on with a true understanding of your industry. Our history working with specific sectors means our unrivalled industry knowledge is applied to the unique IT requirements of your organisation, supporting you to achieve great client outcomes.

 

TRAINING AS STANDARD

To improve the efficiency of your systems and the people who use them, we provide practical education. By tailoring training and initiatives before, during and after deployment, we support your team and ensure systems are used at maximum efficiency.

 

WE’RE HERE FOR YOU

We exist to help you deliver on your social mission through the optimal use of IT. Through the use of considered IT solutions we support what’s really important to you — caring for your clients, customers and community at large.


IT PEOPLE TO SUPPORT YOUR PEOPLE

We are the IT experts, consultants and advisors who deliver and maintain outstanding IT solutions for those who work hard to serve the community:

DISABILITY & COMMUNITY CARE

Our Disability & Community Care clients are not just focussed on doing well, but also doing good. With our heritage working in the disability sectors, we have learned a thing or two about NDIS – compliance, funding sources and administration. Today, we have the knowledge needed to leverage IT to help achieve organisational goals and produce better community outcomes.

AGED CARE

Innovation and technological uptake are playing a pivotal role in driving efficiencies and cost effectiveness throughout the aged care industry. By supporting and assisting business operations with value-adding IT solutions, we work with aged care organisations to integrate technology designed to support business growth and deliver a higher quality of care.

SMALL BUSINESS

Regardless of the stage your business is at, maximising productivity and minimising cost is always a priority. And downtime is costly. It can lead to significant revenue loss and disgruntled staff, or worse yet, a complete business shutdown. Our reliable, proactive and personal IT advice and consulting eliminates these tech-induced headaches allowing you and your team to get on with your day, stress-free.


XPLORE OUR RESOURCES

Your one source for IT news, information, webinars, workshops and guides to help you get the most from your organisational technology.

ISDN DISCONNECTION AND WHAT IT MEANS TO YOU

ISDN has been a staple for telephone in businesses for many years, but Telstra has announced the cessation of this technology….

IT SECURITY BASICS FOR EVERYDAY BUSINESSES

In our latest paper, ‘IT security basics for everyday businesses’ we demystify IT security and share budget-friendly tips, so you can begin putting basic security measures in place. It’s remarkably easy.

$5,000 IN AZURE CREDITS FOR NFPS

Whilst it’s not new news, many of our discussions with NFP organisations over the past 12 months suggest a clear majority of NFPs are still not making use of the $5,000 (USD) Azure credits they are potentially eligible for.


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