Quickbooks error 12031 error takes place when you try to refresh the QuickBooks desktop software. It can also occur while refreshing the payroll services in QuickBooks. There are several causes behind this error but mainly the pertinent issues are firewall and internet settings. Fixing this error is done by connecting QuickBooks to the diagnostic tool, setting up of internet connection, renaming the .nd file, updating the Quickbooks, and many more.if you still couldn’t resolve this error. It is recommended that you contact the customer care support of QuickBooks. They can easily rectify this error for you.