Liaise

At Liaise, we’re dedicated to providing outstanding support to people with complex and varied needs. We know from our years of experience that creating generalised support plans simply don’t work. We believe every individual deserves a tailor-made support package that reflects their unique values, needs and goals. While creating our support packages, we’re always guided by the principles of “person-centredness”. This means the support we provide is always based on the specific needs, desires and ambitions of each individual. By working closely in partnership with each person, we arrive at solutions designed to achieve positive outcomes and help people achieve their personal goals. Our vision is ultimately to ensure that every person we support leads a happy, purposeful life. Our staff teams and registered managers are specialists in using a variety of positive approaches and therapeutic frameworks to support people with complex needs or who display behaviours that can be challenging. As part of our proactive approach to supporting people whose behaviour is a concern, we use Positive Behaviour Support – or PBS – as a framework for assessment, analysis and positive approaches. PBS is a compassionate and comprehensive approach aimed at identifying and meeting a person’s support needs. It looks beyond a person’s behaviour to understand the reasons for their distress and the way their environment may be impacting them. PBS ultimately then helps the people we support to feel seen and feel heard. Our Framework for Quality Assurance means that we continuously evaluate the practices and services in our homes in order to develop and improve.