Knowlarity is a leading cloud business communication solution provider with cloud telephony - virtual number, ivr, toll-free number, call center software, AI products (speech, chatbot and voicebots), video & messaging solutions.Cloud telephony, best IVR services, Call center india, virtual number providers, Call centre services, call center solutions.Cloud telephony has become the need of the hour for businesses globally. Using cloud telephony solutions, you can engage with your customers convincingly ensuring full satisfaction while boosting the productivity of your agents at the same time. The cloud telephony services equip your business with scalable, multi-channel communication platform such that your customer interactions are streamlined and smoothly connected. Embedding IVR services into your business communication channel allows you to provide your customers with a personalised experience as the caller can select answers from the pre-set menu of IVR solution, resulting in their call being diverted to the expert in that particular segment. The IVR service ensures that customer's query is handled instantly while higher volume of calls can be satisfactorily answered.